Who we are
Our website address is: https://hypnotherapyincornwall.co.uk and this is our privacy policy. ICO reg. ZB549256.
Privacy Statement
There are sections of the Hypnotherapy in Cornwall website where you can (if you choose to) submit personal information to the company. When you submit information, you consent to the collection, processing and storage of that information.
Under the Data Protection Act, we have a duty to protect any information you provide us with. We will not pass on your details to any third party unless you give us permission to do so.
Cookies
A cookie is a small file which contains a random, unique identifier (made up of numbers). It is downloaded on to a device when a user accesses certain websites. A cookie allows the website to recognise that user’s device (through its identifier).
The cookies used on the Hypnotherapy in Cornwall website do not store or collect any personal data about website visitors.
We currently analyse our website usage using Google Analytics and Google Search Console. These methods use cookies to track visitors, but do not collect personal data. Analysing the usage of our website helps us to improve the site, tailoring our content to ensure it meets the needs of our visitors.
Copyright
The material on this site is subject to copyright protection of Hypnotherapy in Cornwall unless otherwise indicated. The Hypnotherapy in Cornwall copyright-protected material may be reproduced free of charge in any format or medium for research, private study or for internal circulation within an organisation. This is subject to the material being reproduced accurately and not used in a misleading context. Where any of the company’s copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.
The permission to reproduce Hypnotherapy in Cornwall protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders.
Accuracy
Every effort is taken to ensure that the information contained in this website is both accurate and complete.
Availability
We cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.
Data processing
Who we are and how we process your personal data
Jane Sandford complies with her obligations under the General Data Protection Regulation (GDPR) by keeping personal data up to date; by storing (and destroying it) securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data for the following purposes
To deliver the services that clients have requested;
To contact those clients as necessary in accordance with the services they have requested;
To contact clients via surveys to ascertain their opinions on the service they received from us;
To maintain our own accounts and records.
N.B. In the event that our recorded data is utilised for research purposes, our own supervision or for the instruction or tuition of students, all such data will be sufficiently anonymised to the extent that individual clients cannot be identified. Should a client indicate that their data should not be used for these purposes, we would refrain from using that data.
Individual client data will never be passed to a third party without the express consent of the respective client, always provided that such confidentiality is neither inconsistent with the therapist’s own safety or that of the client, the client’s family members or other members of the public, nor in contravention of any legal action or legal requirement.
In accordance with my need to maintain the possibility of access to client data as a result of returning clients or those who may wish to lodge a complaint in respect of our professional services to either our professional body or our insurers (i.e. in all cases perhaps after a long period of time has elapsed), we retain client data for a minimum period of 7 years. For clients under the age of 18, data will be retained until their 25th birthday.
Our lawful basis for processing client personal data
The client has given clear consent for me to process their personal data for a specific purpose. Further, the processing is necessary for both my client’s and my own legitimate interests.
Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
The right to request a copy of your personal data which Jane Sandford holds about you;
The right to request that Jane Sandford corrects any personal data if it is found to be inaccurate or out of date;
The right to request your personal data is erased where it is no longer necessary for Jane Sandford to retain such data;
The right to withdraw your consent to the processing at any time;
The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [N.B. This only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
The right to object to the processing of personal data, (where applicable) [N.B. This only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
The right to lodge a complaint with the Information Commissioners Office.
Complaints notice
The client has the right to complain to the Independent Commissioner’s Office (ICO) if they think there is a problem with the way we are handling their data
(see https://ico.org.uk/concerns/handling/).
Marketing and newsletters
We would like to send you information and updates about the services we provide which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.
Intellectual property
The names, images and logos identifying the Hypnotherapy in Cornwall website are the proprietary marks of Hypnotherapy in Cornwall. Copying our logos and any other third party logos accessed via this website is not permitted without the prior approval of the relevant copyright owner.
Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus programme on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur while using material derived from this website.
Links policy
It is not necessary to ask permission to link directly to pages hosted on this site. However, we do not permit our pages to be loaded into frames on third party websites. The pages must load into the user’s entire window. You must not use the Hypnotherapy in Cornwall logo to link to our site without prior permission. Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Disclaimer
All external links provided on this site are provided for information and convenience only. Hypnotherapy in Cornwall is not responsible for the contents or reliability of any websites to which this site provides links, and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Privacy policy update
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 29th January 2025.
Please contact us if you have any questions about our privacy policy.